Consumer

When buying goods and services, particularly when spending larger sums of money, it is essential to ensure that you receive the best possible deal and customer service and to understand the laws that protect your consumer rights.

Although the Citizens Advice consumer service is your starting point for consumer advice and information, MyAdviceGateway provides additional information and advice to help you make the right decisions and solve your own problems.

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Transport & Travel

Transport & Travel

AIR TRAVEL

Under EU rules air passengers are entitled to certain rights covering delayed flights, overbooking and lost luggage in the form of financial compensation or suitable assistance from the airline.

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Transport & Travel

BUYING AND SELLING A CAR

Next to the cost of housing, buying a car probably the biggest purchase you will ever make. It is therefore important to ensure that you perform proper checks on the car to save problems and money after you have completed the purchase.

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Transport & Travel

DISABLED TRAVELLERS & CARERS

As a disabled passenger you have certain additional rights when travelling. You may also be entitled to get concessionary or free travel on public transport.

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Transport & Travel

DRIVING AND PARKING

To drive in the UK, you must be the minimum age of 17 years, hold the appropriate driving licence for the vehicle and meet the legal eyesight standards. You should also be aware of what to do in the event of and accident and where you can legally park.

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Transport & Travel

PUBLIC TRANSPORT

There are a wide range of Public Transport services available in the UK. As a payng passenger you are entitled to certain rights but if you evade paying the appropriate fare you are may be liable to a fine or prosecution.

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Transport & Travel

RUNNING AND REPAIRING A CAR

Once you have bought your car, you have to keep it running and on the road and it’s important to seriously consider and understand how much this is going to cost in the long run.

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Transport & Travel

TRAVELLING ABROAD

There are many things to remember when travelling outside the UK – passport, visa, healthcare, currency and credit/debit card costs.

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