A scam is a fraudulent or deceptive act or operation to trick people out of their money and with the increase in online shopping, banking and communication are becoming more and more sophisticated.

Scams can come in many forms, by email, letter, telephone or in person but all designed to steal the victims money.

Scams are becoming more and more sophisticated by targeting victims online, with copy-cat websites, through mobile devices and email/post using official looking documents, all with the aim of obtaining personal details, stealing information, or even getting the victims to willingly transfer bank funds or hand over the cash.

Information and guides detailing how to recognise and protect against a scam and what to do if you think you’ve been targeted or have fallen victim are available at the following links:

A downloadable guide, “Avoiding Scams – Smart ways to Protect Yourself” is available from AgeUK.

The following guides are available from the Metropolitan Police:

A guide "How to spot a cash machine scam" is available from Saga.

Information on Identify Theft is available at MAG - Identity Theft.

Information on Pension Scams is available at MAG - Pension Scams.

Information on telephone and mobile fraud is available at MAG - Telephone/TV/Internet

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