The Law Society of England and Wales is the professional association that represents and governs solicitors for the jurisdiction of England and Wales. It provides services and support to practising and training solicitors, as well as serving as a sounding board for law reform
Complaints about solicitors are handled by the following organisations:
- The Solicitors Regulation Authority (SRA) is the independent regulatory body of the Law Society of England and Wales and regulates more than 130,000 solicitors in England and Wales.
Detailed information on what to do if think your solicitor has not delivered what you expected or complied with the Principles of the Solicitors Code of Conduct, are available here.
- The Legal Ombudsman for England and Wales is an independent and impartial body that resolves complaints about lawyers in a fair and effective way, helping to drive improvements to legal services. There is no cost to the taxpayer and their service is also free to use. For more information on when and how to contact the Legal Ombudsman, follow this link.