If you are a parent experiencing problems with a school and informal discussions have failed to resolve the problem, you may wish to take further action. However, it is essential that you are clear about the official procedures for resolving the problem.

Taking action

For a full information on dealing with problems at school including harassment and discrimination, bullying, truancy and exclusion can be found at Citizens Advice.


Information on the law at school on bullying, harassment, victimisation and discrimination can be found at GOV.UK.

Health and Safety at School

Schools are responsible for your child’s safety while they’re at school or on a school trip. For more information go to GOV.UK.

To find a safe walking or cycling route in your area, go here.

Information about school healthy eating standards can be found at GOV.UK.

Advice for Children

YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

They offer information to young people and children about mental health and emotional wellbeing, to parents who are worried about a child/young person's behaviour or mental health, as well as support to professionals who work with children or young people, at the following links:

For more information on Advice for Children go to this link.

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