The Government has areed emergency measures with the utilty suppliers, banks and building societies to assist people who are struggling to pay their bills because of reduced income

Advice if you are struggling to pay essential bills because of coronavirus

If you are struggling to pay rent, utility bills or repayment commitments on credit cards, loans and mortgages because of coronavirus there are arrangements that have been agreed by the Government with the utilty suppliers, private landlords, banks and building societies to assist as many people as possible with measures, including mortgage/payment holidays and support for tenants, energy, water and telecoms customers. 

Information is available from GOV.UK.

Detailed advice is available at the following links:

Personalised advice to help you manage with reduced income based on your specific financial situation can be obtained using MoneyHelper’s Money Navigator tool.

Rented Accommodation

The coronavirus (Covid-19) pandemic has had significant implications for tenants' ability to pay their rent and retain their homes. The Government has introduced a series of emergency measures to protect tenants during the coronavirus (Covid-19) pandemic. 

Full details of these measures are are available at the following links:

Problems paying rent

Help if you are strugling to pay your rent is available at the following links:

Mortgage/Payment Holidays

Payment Holidays are financial assistance schemes designed to help borrowers during the pandemic, allowing them to take debt repayment holidays without it affecting their credit files.

Payment holidays have been available since the first lockdown in the spring, but were due to end Saturday, 31 October.

However, with the announcement of the second lockdown the Financial Cnduct Authority confirmed that the temporary holiday of up to six months for those struggling to keep up their payments on mortgages, personal loans, credit cards, motor finance, rent to own, buy-now pay-later, pawnbroking and high-cost short-term credit, will be extended. Full details are available at this link

However The FCA warned that it was important that consumer credit customers who can afford to make repayments should continue to do so.

Detailed information is available at the following links:

What to do when your payment holiday ends

If you’ve taken a payment holiday on a mortgage or credit card, or a repayment deferral on a loan you will be contacted by your provider before your payments are due to resume explaining what will happen next.

This will include information about resuming payments and what you can do if you’re not able to resume payments.

Detailed information on what to do when your payment holiday ends, for credit cards, personal loans, store cards, catalogue loans, home credit, car finance, rent-to-own, buy-now-pay-later and payday loans plus advice if you cannot afford the revised payment is available from MoneyHelper.

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