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My Advice Gateway

My Advice Gateway is a free resource to help you quickly find the information you need to claim benefits, access help and support or look for a job or training opportunities. Other services include sections on banking, insurance and how to manage debt.

There is so much information available on the internet that it can often be a tedious and time consuming activity to search through the mass of advice that is available in order to find the information you need. Even government websites that have been set up to provide help can be difficult to find your way around.

My Advice Gateway has been built to help you find the information you need quickly and effectively. Links will take you to authoritative advice or the precise application form you need.

We hope you will find My Advice Gateway useful. If you do, why not tell your friends. . .


LHS provides a complete range of web-based housing option services to more than 60 local authorities and hundreds of housing associations across the UK.


My Advice Gateway constantly checks its links to other information sources to ensure they work properly.

However, if you do find a link that does not connect, please let us know so that we can fix it quickly.

Simply drop us an e-mail and tell us which link did not work. We will check it out and put it right.

E-mail: info@myadvicegateway.com




All accounts will allow you to pay in cash and cheques that are made payable to you. You can complete a “paying-in form” (a booklet of which will usually be given to you when you open your account) and pay it in with the money over the counter at your local branch or by using a self-service paying-in box at your local branch.

When paying in cash it is always advisable to pay it in in person so that there is no dispute about the amount of money being paid in.

Your account can also receive money such as your salary through automated transfer - this process requires your bank details (your sort code and account number – both of which can be found on your bank statements, your cheque book or your card).

Payment in this way is known as “Bacs”, or “payment by Bacs”, and is usually free - you should ask if you are unsure your building society or bank will provide you with details of the payer, the date of the payment and the amount you were paid.

Generally speaking cheques work on a slightly different clearing system, you begin to receive interest on a cheque you have paid in 2 working days after you pay it in, you can spend the money from the cheque 4 working days after you paid it in, and 6 working days after you paid it in the cheque will have completely cleared and cannot be returned. This system is called 2-4-6, denoting the working days on which the cheque is cleared. Full details of the cheque clearing process can be found at this link.

Be aware that if you pay a cheque in at the end of the day may not be processed until the following working day. When paying into savings accounts, the system runs on 2-6-6 clearing cycle.

To find out your rights when payments are made to your bank account, and how long it should take to receive a payment, follow this link.